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Customer Service Action Plan

26.6.2003 Customer Service Action Plan One of the fundamental themes of Delivering Better Government (1996) is the â?oachievement of an excellent service for the Government and for the public as customers and clients at all levelsâ?. In 2000, the Quality ...

Keeping Warm in Later Life (KWILLT) Learning Resource

Keeping Warm in Later Life (KWILLT) Housing conditions The research for this project has been funded by a National Institute for Health Research (NIHR), Research for Patient Benefit (RfPB) grant. The key partners involved include: NHS Rotherham, Sheffield ...

Non-Domestic Renewable Heat Incentive

Department of Energy & Climate Change Renewable heat, Energy The Renewable Heat Incentive (RHI) was introduced primarily to help meet the UK’s target of 15% of our energy, and 12% of heat, coming from renewable sources (also referred to as ‘renewables ...

Consultation on Policy Proposals for an Offshore Renewable Energy Bill

Department of Enterprise, Trade and Investment (DETI) Sustainable energy The Northern Ireland Executive’s strategic aim is for a more sustainable energy system in which energy is used as efficiently as possible; where much more of our energy is from renew ...

Heating Policy Review

Housing Executive, Northern Ireland Housing Executive. Consultation, Heating policy, Housing It is essential for the Housing Executive to conduct regular reviews of its heating policy to ensure that tenants receive the best available options. The heating ...